How can I get an update on my order's shipping status and tracking information?Updated 9 months ago

To receive an update on your order's shipping status and tracking information, please follow these steps:

• If your order has already been shipped, you should have received an email with the tracking number and a link to the carrier's website where you can track your package.
• For domestic orders, expect your package to arrive within 3-5 business days. For international orders, please allow 1-2 weeks for delivery, though this may change due to customs in your country.
• If you have not received any information or if there are any issues with tracking your package, please contact us for assistance.

If you require further assistance, please contact our Customer Care department. We are open Monday through Friday, 9 AM - 5 PM EST.

To contact us by Live Chat during business hours, you can visit our website and click on the chat icon located at the bottom right of the page.

You can also call us at (629) 276 4922 during our operational hours, or email us at [email protected] where your inquiry will be answered within one business day.