How do I return a product and get a refund?Updated 6 months ago
Should you find it necessary to return a product, please follow these instructions:
- Make sure your order is within our 90 day return policy
- Ship your products to our distribution center at the following address:
- Return Center
Address - 1360 Union Hill Road Suite 11A
Alpharetta GA, 30004 - Include the RMA# on the outside of your return package.
- Returns must be made within 90 days from the invoice date to be eligible for a full refund of the original purchase price. Please note that any shipping charges or applied discount codes will not be refunded, and GameDay Ready is not responsible for the return postage.
- Return any empty and partially used containers from your order, along with any unopened containers. You may return one empty bottle of each separate product for each 30-day period of the order being delivered. Other products need to be unopened to qualify for a refund.
- If your order contains breakable bottles, package them carefully to prevent damage during shipping.
- A refund will be issued within 7 days of the return being received and will be based on the items we receive.
As for items that were resolved with a refund without a need for return or where a replacement was provided, please refer to the communication received from us for the specific steps taken regarding your order.
If you encounter any issues or require further assistance, please don't hesitate to contact us.