GDR Labs Help Center logo
GDR Labs Help Center logo

All articles

Product ComplaintsUpdated a year ago

Greetings,

Firstly, we are extremely sorry to hear that you may have experienced an adverse reaction using one of our products.

Secondly, we take adverse event reports extremely seriously here at GDR Labs. We value safety and quality above all else, and if there is a potential adulterant in our product, we truly wish to know about it.

Lastly, as the Unites States Food and Drug Administration also takes adverse event reporting extremely seriously, there are a few hoops we need to jump through in order to ensure not only your safety, but the safety of all others who may be consuming the product. 

Please follow the link below to fill out our Product Complaint form and Customer Service Representative will be in touch with you within 1 - 2 business days in order to put you in touch with our Quality Control Department.

We truly appreciate your understanding as we follow procedure to ensure that you remain safe, healthy and happy.

*Any refunds for orders as a result of adverse events will be promptly handled by a Customer Service Representative separate from this procedure.

CLICK HERE to fill out our Product Complaint Form.

Thank you and we look forward to solving your concerns.

Regards.

- GDR Labs Quality Control 

Was this article helpful?
Yes
No