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Return Instructions and PolicyUpdated a year ago

Return items within 90 days from the invoice date for a full refund of original purchase price. GDRLabs is not responsible for return postage; any shipping charges or applied discount codes will NOT be refunded.

Partially used products may be eligible for a partial refund. If your order included multiple items, unopened items are eligible for a full refund.

International Orders & Customs:

GDRLabs is not responsible for products that may be banned in your country or have special requirements to clear customs. We ask that you contact your local customs office to verify if the products and sizes you are purchasing can be cleared through customs without special import permits or prescriptions.

If for any reason your package is refused by you or your country, any shipping charge or fees imposed by the shipping carrier to return your order, will not be included with your refund.

Any orders abandoned by you, the shipping carrier, or your country for any reason — including lack of import permits, prescriptions, or because the item is banned by your country WILL NOT be refunded.

Important: These terms are non-negotiable and will be enforced at the discretion of GDRLabs. Should you ever have questions or concerns regarding a recent order, please contact customer service immediately.

To request a refund, and to be provided details on where to send returned products please email us at [email protected]. Provide the following information:

  • Name
  • Email Address
  • Order #
  • Reason for refund request

Our Customer Service department will be happy to help you process the refund!

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